Glamlife’s web address has changed

You may have noticed that Glamlife’s URL (web address) has changed today.

The new URL is http://unilife.southwales.ac.uk

Any links to Glamlife pages should continue to work and redirect you to the equivalent new web address.

This is in preparation for the student portal to be renamed UniLife. The look and feel of Glamlife will be changing in a few weeks’ time.

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URL Changes for Glamlife Student channels

In light of the recent merger, you may have noticed that URLs for student channels have changed from   glam.ac.uk  to  southwales.ac.uk 

Examples of this include:

Our news feed: http://studentnews.southwales.ac.uk/  formerly http://glamlifenews.glam.ac.uk/

Careers Service:  http://careers.southwales.ac.uk   formerly http://careers.glam.ac.uk

Health Service:  http://health.southwales.ac.uk/ formerly http://health.glam.ac.uk/

Don’t worry, redirects are in place, so any bookmarks you have will point towards the new URLs.

Other Changes:

In the light of the recent merger, Glamlife(The student portal) will soon be changing its name to UniLife.  We hope this will all be completed by the time you re-enrol.  If you are an avid user of Glamlife , rest assured, much of the functionality will also be available in UniLife.

Also, the Universities employability initiative ‘Glam Edge’ is now called ‘Grad Edge’.  This is also to reflect the recent merger.

The new URL is http://gradedge.southwales.ac.uk

Again, old URLs will redirect to the new ones.

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A new look for Glamlife channels

Keen-eyed observers may notice that Glamlife channels (those self-contained websites full of student information, with news and events that you can subscribe to) are, one by one, changing their appearance.

Here’s a screenshot showing the new look (on the left) compared with the old look (on the right):
glamlifechannels

For an example, visit the Chaplaincy channel, which is now using the new design.

Aside from including our new logo, the new design is now responsive, so those channels should now look better on tablets and smartphones. It also features our new logo, and a link to MyNewport (for Newport-based students).

We’re working on changing the channels to the new design in batches. It’ll take a few days before all the channels have the new look. This is, of course, just one step in the process of making Glamlife ready for the enlarged University of South Wales. More changes, including a new name for the portal and new information, will be implemented over the coming months.

We rather like the new design. What do you think?

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University of Glamorgan App – now available for Android devices

After launching a mobile app for iPhones and iPads in January, we’re delighted to announce that an edition of the app for Android devices is now available on the Google Play store. It’s called Uni of Glamorgan – Glamlife. It’s a beta version, so some things may need tweaking, but we’d appreciate if you could download it, try it, and let us know what you think!

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Blogs of appreciation

From time to time, students praise Glamlife, leaving us with that warm happy glow of a job well done. This week, we noticed that one of the Glamorgan Insights bloggers is really happy with Glamlife Marketplace, but also quite happy with Glamlife in general.

That’s the sort of thing we love to hear! Thanks, James!

Of course, it’s also nice when outsiders recognise the merits of Glamlife, but students are our customers, so we want to know any and all feedback you have about Glamlife. In turn, we report back about how we’ve reacted to feedback each academic year.

Why not add your opinions? You can comment below, post on the Glamlife Facebook profile, email glamlife@glam.ac.uk or fill in one of the many Glamlife feedback forms (there is one on each page).

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Now you can choose which types of jobs vacancies you want on your homepage

The “Job Vacancies” area on the Glamlife homepage has been showcasing vacancies for a while. These come from a variety of feeds – and working out which are the most relevant to our students has often been a topic of discussions in the Glamlife offices. The exact combination of feeds has been changing seasonally behind the scenes. For example, graduate vacancies would be included only in the summer term and during the summer vacations, but be taken out of the feeds during the autumn term, when demand is much higher for part-time student jobs.

Good news: now you can choose the type of jobs listings that you are interested in – and access all types of vacancies all year round:

Screenshot of the jobs feed selection box

By default, all types of vacancies are shown. So, if you are looking for a specific type of vacancy, you’ll have to choose from the drop-down menu.

The Jobs Vacancies box displays a selection of listings from Glamorgan Openings. Sign up with Openings to see the full list and to search for vacancies.

For more information about the different feeds, see our job and work experience types page.

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App update: now working for iOS 5

The University of Glamorgan App has now been updated with a bug fix for iOS 5. The app should now work on devices that have iOS5 installed.

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Just launched: the University of Glamorgan App

The University of Glamorgan has been developing an app for mobile devices and tablets. The first version can now be found in Apple’s App Store, for iPhones and iPads. An Android edition of the App will follow later this year.

University of Glamorgan App screenshot
Developed by LCSS together with the Glamlife Team, the “University of Glamorgan – Glamlife” App includes easy access to

  • Useful University contacts
  • Glamlife News (for students)
  • IT Labs information and PC booking
  • Links to the most popular library services
  • Maps
  • A student jobs feed from the Careers and Employability Service
  • Health care information and first aid instructions
  • Links to the University’s websites

The app also includes a QR code scanner and a travel planning tool (for public transport around our campuses).

If you do have an iPhone or iPad, give it a try and let us know what you think of this first edition of the app: email glamlife@glam.ac.uk with your comments.

Update added (16/01/13) – We’re aware of an issue affecting users of iOS 5, which prevents the app from working. Developers have found the source of the bug and are working on fixing and updating the app shortly.

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What to do if you have problems with Glamlife over the holidays

Normally, if there’s a problem accessing Glamlife, you can contact IT Support staff. Of course, when the entire University is closed for the holidays (campuses close at noon on 24th December and reopen on 2nd January), that’s not possible. So we thought we’d put together a few tips, just in case any of our students experience problems over the campus closure period.

First: has your password expired? As you have to change passwords every 120 days, and as Christmas is roughly 120 days after the start of term, it’s quite possible that for some of you, passwords will expire and need to be changed imminently. You can change your password online.

Second: did you have any outstanding debts? For some students, IT accounts may have been closed due to non-payment of outstanding balances. Unfortunately, this is not something that you would be able to resolve during the campus closure period.

If it’s not your password or your account, and Glamlife is not working, then it’s possible that there could be a problem with the connection / server that Glamlife lives on. This does not mean any of the other servers are necessarily affected. Blackboard, Findit, email, even many websites / channels that are part of Glamlife sit on different servers.

So, if there is a problem, and if setting / changing your password does not solve it, have a look at the list of direct links you can use when Glamlife is broken.

If that does not solve your problem, then you’d have to try again at a later time, or wait until the University reopens. Fortunately, it is extremely unlikely that such a severe disruption would occur.

Of course, we hope that there won’t be any problems with Glamlife over the holidays (nor at any other time!), and we hope you have a good Christmas break and a happy New Year!

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Changes to the Glamlife home page

You may have noticed two amendments to the Glamlife homepage over the past week:

  1. There is now a new Quick Link, Merger with Newport, on the homepage
  2. There is now a Times Higher Education Award 2012 Winner badge in the top banner, and the University’s logo has been updated to the current edition.

The link to the page about the merger has been placed there in response to student comments and feedback. Some students who want to know more about the merger have not seen previous news items and promotions – so a Quick Link will now give everyone easy access to the information.

The Times Higher Award Winner badge is there to celebrate the award for Outstanding Student Support that the University has won. Glamlife was an important part of the award bid, and the University is proud of its achievement, so it has been decided to celebrate the award in the header of Glamlife.

In other news, we’re happy to report that our work to improve the findability of information is showing results: after asking you to let us know whether you have any trouble finding certain information on Glamlife, and receiving feedback that showed us that the opening times of the library would show up only for people searching for “library opening hours”, but not for those searching for “library opening times”, our tweaks and changes have worked: now, if you search for “library opening times”, the best result is also the top result. We’re always curious to hear about things that aren’t easy to find on Glamlife – so if there’s something that you found difficult to get to, let us know!

Finally, a quiet hint about things to come: the word “app” is being mentioned a lot in our office at the moment. Shhhh, don’t tell anyone!

Merry Christmas!

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